Terms of Service

1. Booking & Confirmation

• All bookings are subject to availability and are confirmed only upon receipt of payment or booking confirmation via our Smoobu platform.

• A booking is considered confirmed when you receive a confirmation email with your reservation details.

• Check-in time: 15:00. Check-out time: 11:00. Early check-in or late check-out may be arranged upon request and availability.

2. Pricing & Payment

• All prices are listed in Euros (EUR) and include applicable taxes.

• A deposit may be required at the time of booking. The remaining balance is due upon arrival or as specified in the booking confirmation.

• We recommend booking directly through our website for the best rates. Third-party platform rates (Airbnb, Booking.com) may include additional service fees.

3. Cancellation Policy

• Free cancellation up to 14 days before check-in date.

• Cancellations within 14 days of check-in: 50% of the total booking value is charged.

• No-shows or cancellations within 48 hours: 100% of the booking value is charged.

• In case of force majeure, alternative dates will be offered.

4. Property Care & House Rules

Guests are expected to:

• Treat the property, furnishings, and grounds with care and respect.

• Follow pool and sauna safety guidelines provided at check-in.

• Observe quiet hours between 22:00 and 08:00.

• Not exceed the maximum occupancy of 6 guests without prior agreement.

• Dispose of waste in designated bins and recycling containers.

5. Liability for Damages

• Guests are liable for any damage caused to the property, furnishings, equipment, or grounds during their stay.

• A damage assessment will be conducted at check-out. Any damage will be documented and the guest will be invoiced for repair or replacement costs.

• Minor wear and tear from normal use is not charged.

6. Safety & Responsibility

• Children must be supervised at all times, especially near the pool and sauna.

• Casa do Sol is not liable for personal injury, loss, or damage to personal belongings during your stay.

• Guests use the pool, sauna, barbecue, and outdoor areas at their own risk.

7. Governing Law

These terms are governed by Portuguese law. Any disputes shall be subject to the jurisdiction of the courts of Celorico de Basto, Portugal.

8. Contact

Casa do Sol — Infesta, Celorico de Basto, Portugal

Email: reservas@casadosol.pt | Phone: +49 173 1533478